Security & trust

Built for healthcare data, from the ground up.

UK-hosted, aligned with UK GDPR and the DPA, with passwordless sign-in, logically separated tenants and fine-grained access control. The platform is secure by design, not by bolt-on.

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How we protect your data

Healthcare-grade by default.

UK data residency

All data encrypted in transit and at rest, hosted in UK data centres.

Passwordless sign-in

Every sign-in needs a one-time code to a verified email or mobile, so access depends on a verified channel, not a stored password. Passkeys and authenticator-app MFA are supported, and you can require them for your staff.

Per-practice isolation

Every organisation's data is logically separated, with strict tenant-scoped access controls; Enterprise can request dedicated infrastructure.

GDPR & DPA

Compliant by design, with a documented sub-processor chain.

Safe migration

Assessment first: we analyse your data and agree a written plan, with a parallel-run before go-live.

Full export, on request

Your data is yours: we provide a full export whenever you ask, on every plan.

Compliant by design
GDPR & UK DPA
Security contact

Security questions?

If you have questions about our security practices, or need more detail for your due diligence process, we are here to help.

Report a security concern or request information

security@luminadental.co.uk
Acknowledged within 24 hours Responsible disclosure welcome

We can complete security questionnaires, provide additional documentation, or arrange a call with our technical team for enterprise practices.

Security you can hand to your DPO.

Read our security practices or talk to our team about Enterprise controls.

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