How does 'Get Started' work?

Getting started is simple. Once you choose whether you're a sole practice or part of an organisation, we'll set up your account and configure everything you need. Your practice infrastructure, user accounts, and apps are all ready to go within minutes.

What's included in the free Starter Practice plan?

The Starter Practice plan includes up to 200 active patients, 50 new patients per month, up to 2 clinicians, 5 additional team users, 5GB storage, Basic Admin Analytics, AI features with a monthly usage limit, all 3 apps (Core, Admin & Portal), and full data export. You get one practice, completely free.

What's the difference between the plans?

Starter Practice is free and perfect for small practices getting started. Growing Practice (from £249/month per practice when billed annually) removes limits, adds multi-location management, Advanced Admin Analytics, and generous AI usage. Enterprise (from £499/month per practice) adds cross-practice central reporting, custom SSO, dedicated infrastructure, and SLA-backed support.

What is an Active Patient?

An Active Patient is any patient who has had an appointment within the last 18 months, has a future appointment booked, has an outstanding balance, or has an active treatment plan. Archived patients do not count toward your limit.

How does Lumina compare to other dental software?

Lumina includes all three surfaces (clinical, admin, and patient portal) in every plan, with no per-surgery charges. Many platforms charge extra for additional surgeries, bolt-on portals, or supplementary modules. With Lumina, you get the full platform from day one, including a free tier to get started.

How does the intelligent documentation work?

Lumina includes built-in tools that help generate clinical notes and patient-friendly summaries from examination data. Every generated note is reviewed and approved by the clinician before it becomes part of the patient record.

Yes. All data is encrypted in transit and at rest, fully GDPR-compliant, and hosted in UK data centres for complete UK data residency. Each organisation's data is fully isolated. Enterprise customers can request dedicated infrastructure. Learn more at luminadental.co.uk/security.

Can I import my existing patient data?

Yes, we provide data migration support from most major dental practice management systems. Our team will guide you through the process to ensure a smooth transition with minimal disruption to your practice.

Can I cancel anytime?

Yes, you can cancel your subscription at any time with no cancellation fees. Your data remains accessible for 2 years after cancellation, and we provide full export tools to download all your information.

Dental Practice Management Software UK

One platform · three surfaces

Every part of the practice, on the same data.

Clinicians, group operators and patients each get a surface built for them, sharing one record, one schedule, one set of data.

The clinical operating system: charting, bookings, payments, inventory and labs in one flow.

Anatomical next-gen charting
Drag-drop diary
AI clinical Scribe

Explore Core

Multi-practice oversight, performance, compliance, pricing and equipment across the whole estate.

Group-wide analytics
Compliance & CQC
Central pricing control

Explore Admin

The patient surface for bookings, payments, medical history and health reports, all flowing straight into Core.

Book & pay from home
Structured health reports
Medical history capture

Explore Portal

Connected by design

Watch one booking move through all three apps.

No syncing, no re-keying, no gaps for work to fall into.

Portal

Patient requests care

From their phone, with preferences and availability.

Core

Reception reviews

A managed inbox to approve for your diary.

Admin

Rules apply themselves

Rota, opening hours and deposit policy are already set.

Core

The day runs

Arrival, surgery, completion, invoice, all on the day list.

Portal

The patient understands

Report, balance and next steps waiting at home.

Explore the platform See all connected workflows

Lumina Core

Software that works the way surgeries do.

Dentist designed patient records, and a diary your front desk actually enjoys. Every booking, note and payment lives on one record. Anything your practice needs has been thought of.

An industry-first patient record with power

Anatomically accurate tooth visualisations, 100+ clinical action types, diagnosis charting, risk mapping and more

AI Integrations

Dual clinical & patient summaries from structured exams. Booking assistant to find that white space. Form builder AI to create powerful forms and templates

Lab orders, referrals, inventory control tracking

Lumina takes care of it all, so you don't have to

Maple Street Dental

In surgeryAK

Today · Tue 13 May

Patient list

14 booked

Seen

Waiting

Collected

£1,840

Jordan Okafor

09:00 · Routine exam · Dr Ahmed

Seen£62

Priya Nair

09:30 · Hygiene · A. Cole

Waiting£75

Luca Bianchi

10:00 · Crown fit · Dr Ahmed

In chair£540

Lumina Group · UK

Group · May 2026

Operations overview

12 practices · 148 staff

Group revenue

£624k

this month8.4%

Collections

93.4%

of sessions1.8%

Chair use

74.6%

5-day weeks3.2%

Revenue by month

£ thousands

Practices by performance

vs target

Maple Street Dental

Manchester · 6 chairs

£82k

Northgate Practice

Leeds · 4 chairs

£61k

Riverside Orthodontics

Bristol · 5 chairs

£54k

Lumina Admin

See the whole group from one room.

Group operators switch between practices without re-authenticating. Performance, compliance and pricing roll up automatically, no spreadsheets, no exports.

Live performance, every location

Revenue, chair utilisation, wait times and workforce productivity in real time.

Compliance that stays green

CQC readiness, audits and overdue actions tracked across the estate.

Pricing at every level

Set rates by practice, region or group, see charged vs target instantly.

Explore Lumina Admin

Lumina Portal

A patient portal that's part of your system, not bolted on.

Bookings, payments, medical history and structured health reports flow straight into the same record your team works from. Patients see their progress; you see fewer phone calls.

Book & pay from home

Requests and queries land directly in the practice inbox to review.

Structured health reports

Oral health scores and trends, in plain language. Clinicians can set recommendations for the patient to access at home.

My bookingsEM

Good morning, Ella

Maple Street Dental · Patient since 2021

Next appointment

Tue 13 May · 09:30

Hygiene with A. Cole · 30 min

ConfirmReschedule

Oral health score

Up 6 points since last visit

Treatment plan · Crown

Shared 4 May · £540 estimate

Health report · April

Gum health improving

LuminaToDo

If something needs doing, it has an owner.

LuminaToDo is the action layer over all three apps. It watches the data the practice already produces, and when something needs doing - whether low stock, a cancellation, a failed claim - it raises a task with an owner and a due date. With your say-so, never behind your back.

Tasks that raise themselves

Platform events become owned, dated work.

People or roles

Assign to a person, or to whoever runs the desk that day.

Chased to done

In-app, email and mobile notifications keep work moving.

Explore LuminaToDo

LuminaToDo

Today · all owners

To do

6 open

Reorder composite refills

Raised by Lumina · stock low · Reception

Due Fri

Rebook Priya Nair

Raised by Lumina · cancellation · Front desk

Due today

Chase lab case · Ella Morgan

Raised by Lumina · due back Mon · A. Cole

Auto

Call Mrs Hughes re: estimate

Added by R. Morris · Reception

Manual

New task Automation rules

Why practices switch

Not a digitised appointment book. An operating system.

Traditional PMS systems keep records and bolt on the rest. Lumina is one data model where clinical, operational and financial workflows converge.

One record, everywhere

Bookings, notes, payments, labs and reports share a single database. No re-keying, no reconciliation.

Switch without the stress

Cloud and on-premise migrations from Dentally, SoE, Exact and R4. We move your data; your team keeps working. How migrations work

UK-hosted & secure

Managed auth, fine-grained RBAC, per-practice data isolation. GDPR, DPA and NHS-ready by design.

Pricing

Free to start. Priced to grow with you.

Start with the free tier and upgrade as your practice grows. Every plan includes Core, Admin and Portal, with no per-surface charges.

Starter Practice

For small practices getting started, with comprehensive features.

Free/mo

One practice · single location

Start free

Up to 200 active patients
Maximum 50 new patients per month
Up to 2 clinicians
Up to 5 additional team users
5GB total storage
Maximum 10MB per file upload
AI features with monthly usage limit*
Basic Admin Analytics
All 3 apps: Core, Admin & Portal
Full data export available

One platform for the entire practice.

Operations overview

Revenue by month

Every part of the practice, on the same data.

Watch one booking move through all three apps.

Software that works the way surgeries do.

Patient list

Operations overview

Revenue by month

Practices by performance

See the whole group from one room.

A patient portal that's part of your system, not bolted on.

If something needs doing, it has an owner.

To do

Not a digitised appointment book. An operating system.

One record, everywhere

Switch without the stress

UK-hosted & secure

Free to start. Priced to grow with you.

Connects to the systems your practice runs on.

Give your practice one system to run on.

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