Features Booking AI
Lumina Core

Manage complex dental diaries in plain English.

Booking AI is the diary assistant dental teams have always needed. It already knows the rota, holidays, sickness, blocked slots, treatment durations and each patient's habits, so it finds the right slot, not just an empty one. Staff approve every move.

Start free Try the demo
lumina Core Booking assistant
AK

What Lumina already knows

live practice context
Rota and days off Holidays and sickness Blocked slots Treatment durations Patient preferences Day productivity Deposit rules Lab turnaround
one plain-English ask
Tue 30 Jun · 09:30 · Dr Ahmed
60 min · crown prep · Surgery 2
Best fit
Approve and bookOffer to patient instead
See it work

Three jobs receptionists know too well.

Pick a scenario and watch it play out: a follow-up booked straight from the chair, a sick day where fifteen appointments move in one approval, and a clinician's morning briefing.

lumina Core Booking assistant · Maple Street Dental
AK
Scenarios
Session completed · Root canal UL5 · Priya Nair · Dr AhmedClinician note: book the crown prep, 60 minutes, in 2 to 3 weeks.
Book Priya's crown prep with Dr Ahmed, two to three weeks out.
Priya books Tuesday mornings and always sees Dr Ahmed. The lab case is due back by Fri 26 Jun, so any of these work:
Tue 30 Jun · 09:30Surgery 2 · fills the 60 min gap after Jordan's exam Best fit
Thu 2 Jul · 11:30Surgery 1 · keeps Tuesday's block free Good
Tue 7 Jul · 09:00Surgery 2 · later, same pattern Option
Booked. Confirmation is with Priya in the Portal, the lab case is linked to the visit and the day stays gap-free.
Tue 30 JunDr Ahmed · Surgery 2
Full day
09:00
Jordan OkaforRoutine exam
09:30
Priya NairCrown prep · 60 min
10:30
Sam ReyesFilling
11:30
Ella MorganCrown fit
12:30
Lunch
13:30
Tom DaviesHygiene

Scripted demo with example data. In the product, every suggestion waits for staff approval before anything moves. How Lumina uses AI

Context, not keywords

It books like your best receptionist on their best day.

Finding a slot is easy. Finding the right one means juggling the rota, the patient, the treatment and the shape of the whole day. Booking AI weighs all of it before it suggests anything.

The patient's pattern
When they usually book, who they see, what they cancelled before. Preferences become suggestions, not guesswork.
The shape of the day
Average durations and white space, so short gaps get filled and long treatments do not orphan twenty unusable minutes.
The rota, live from Admin
Mark someone away in Admin and their time stops being offered everywhere, instantly.
lumina Core Why this slot
AK
Suggestion

Tue 30 Jun · 09:30 · Dr Ahmed

Best fit

Reasoning

every factor, visible
Matches Priya's pattern
9 of her last 10 visits were Tuesday mornings
Patient
Fills a 60 minute gap exactly
no orphaned white space either side
Day
Lab case back in time
crown due Fri 26 Jun, four days of margin
Lab
Dr Ahmed is in Surgery 2
rota confirmed, no closures that week
Rota
Staff stay in control

It suggests. Your team decides.

Booking AI never touches the diary on its own. It is an assistant with very clear boundaries.

Nothing books, moves or cancels without a staff approval
Every suggestion shows its reasoning, slot by slot
Bulk moves are applied as one reviewed plan, not fifteen surprises
Patients are notified through the Portal and SMS, and confirmations are tracked in Booking requests
Every applied change lands in the audit trail like any other diary edit
AI features can be turned off per practice at any time
Connected by design

Built into the diary, not bolted on.

Core

Diary and day list

Suggestions land on the same live diary the whole team runs the day from, with statuses, arrivals and payments attached.

In depth
CorePortal

Booking requests

When a move needs the patient's say-so, it becomes a tracked request in the Portal rather than a phone-tag note.

In depth
Core

Structured exams and LuminaScribe

The other place Lumina's AI earns its keep: exams structured as data, with clinician and patient summaries drafted for approval.

In depth

The right slot, found in seconds.

Booking AI is part of Lumina Core on every plan. Monthly AI usage is included; staff approval is always required.

Start free Explore the diary