Sub-processors
Last Updated: March 2026
Lumina Dental Ltd engages the following sub-processors to deliver the Lumina platform and associated services.
All sub-processors are contractually bound by data protection obligations consistent with UK GDPR. This schedule is maintained as part of the Data Processing Agreement between Lumina and the Customer.
Infrastructure and Hosting
| Sub-processor | Purpose | Data Location |
|---|---|---|
| Amazon Web Services (AWS) | Secure application hosting, data storage, communications services, and optional AI processing | United Kingdom (eu-west-2) |
All primary application and patient data is hosted within the United Kingdom.
Payment Processing
| Sub-processor | Purpose | Data Location |
|---|---|---|
| Stripe Payments Europe Ltd / Stripe, Inc. | Subscription billing and payment processing | EU and/or United States (as required by Stripe infrastructure) |
Lumina does not store full payment card details. Card data is processed directly by Stripe.
Categories of Data Processed
Sub-processors may process personal data strictly as necessary to provide the Services, including:
- Patient identifiers
- Special category health data
- Clinical records and images
- Practice account data
- Billing information
International Transfers
Lumina hosts primary application data within the United Kingdom.
Where payment processing requires data transfer outside the UK, appropriate safeguards are relied upon.
Changes to Sub-processors
Lumina will update this page when sub-processors are added, removed, or changed. The following process applies:
- Customers will receive at least 30 days' advance written notice via email before any change takes effect
- Customers may object to a new or changed sub-processor in writing within 14 days of receiving notice
- Lumina will work in good faith with the Customer to address any reasonable objection
- If a reasonable objection cannot be resolved, the Customer may terminate the agreement in accordance with the Terms of Service
Contact
If you have questions about this schedule or our use of sub-processors:
Lumina Dental Ltd
Email: privacy@luminadental.co.uk
This schedule was last updated in March 2026.