Features Plans and membership
Lumina Admin

Build, test and run your own dental plans.

Most practices either hand a slice of every plan payment to an external provider, or run an in-house scheme on paperwork and goodwill. Lumina Admin makes membership a product you own: designed, priced, tested, enrolled and collected inside the platform that already runs your clinical workflow.

lumina Admin Plans
Maple Street DentalRM
Membership · all plans

Plans

New plan
Members
244
Plan revenue
£4,067/mo
Collected
97%
Maple Care · adult
£18.50/mo · 142 members
Live£2,627/mo
Maple Care · child
£8.25/mo · 64 members
Live£528/mo
Perio maintenance
£24.00/mo · 38 members
Live£912/mo
Whitening club
£12.00/mo · not yet enrolling
Draft
The plan lifecycle

From an idea to recurring revenue, in one place.

Admin
Design the plan
Name, monthly price, coverage rules, allowances, inclusions and exclusions.
Admin
Test it before launch
Run real treatment scenarios: what is covered, what the patient pays, what you earn.
Core
Coverage runs the workflow
Treatment plans, sessions and checkout price themselves for members.
Portal
Members pay monthly
Recurring collection handled by Lumina, reconciled against the right member automatically.
Plan builder

Coverage rules, written the way dentists think.

A plan is not a flat discount. It is two exams a year, a hygiene allowance, 20% off restorative, emergency cover, and a clear line on what is excluded. Lumina lets you express exactly that: per category, per treatment, per year, with rules for what counts towards each allowance.

Inclusions and allowances
Included exams, hygiene visit allowances, emergency cover and annual limits, with rules for what uses them up.
Category and treatment rules
20% off cosmetic, 20% off restorative, exam discounts, or coverage on a single named treatment.
Exclusions are explicit
Implants out, orthodontics out: written into the plan, so checkout never has to argue about it.
lumina Admin Plan builder
Maple Care · adultRM
Coverage · £18.50 a month

Rules

Add rule
Two routine exams a year
a new patient exam counts as one
Included
Two hygiene visits a year
further visits at 20% off
Allowance
Restorative · 20% off
composites, crowns, bridges
Discount
Cosmetic · 20% off
whitening, veneers
Discount
Emergency appointments
two per year, then standard fee
Included
Implants and orthodontics
excluded from all plan benefits
Excluded
Test this planSave draft
Plan tester

Test the plan before a single patient joins.

The expensive plan mistakes happen at the edges: the heavy-treatment year, the patient who uses every allowance, the discount that stacks in a way nobody intended. Run a scenario through a draft plan and see what it covers, what the patient pays and what the practice earns, before launch.

Real scenarios, real prices
Build a year of treatment from your live fee schedules and run it through the draft coverage rules.
Find the edge cases
See where allowances run out, where discounts bite hardest and which patients the plan is most generous to.
Tweak and re-run
Change an allowance or a percentage and test again. Nothing goes live until you publish.
lumina Admin Plan tester
Draft: Maple Care · adultRM
Scenario · heavy treatment year

2 exams · 3 hygiene · crown

2 × routine exams
included · worth £124
Covered£0
3 × hygiene visits
2 within allowance · 1 at 20% off
Partial£60
Crown · zirconia
restorative · 20% member discount
20% off£432
Patient pays over the year, incl. subscription£714 vs £889 without plan
Practice margin on scenario+£268
Adjust the hygiene allowance and re-run
Profit modelling

Know if the plan makes money before launch.

A plan that feels generous can quietly give away the most profitable treatment in the practice. Because plan rules sit on the same fee schedules, costs and margins as the rest of Lumina, Admin can compare plans against each other, and against staying with a third-party provider.

Plan against plan
Revenue per member, coverage used and margin per scenario, side by side.
In-house against third party
Model what you keep by running the scheme yourself instead of handing a provider their cut.
Stays right after price reviews
When fee schedules change, re-test the plan against the new prices in minutes.
Questions to answer before launch day
Would this plan grow revenue, or quietly give it away?
Which patients actually benefit from membership?
Which plans are too generous to keep selling?
What does each member earn the practice in a year?
How does our plan compare with a third-party scheme?
Is the monthly price still right after this year's fee review?
Enrolment and payments

Enrol members and let collection run itself.

Enrolment is a record on the patient, not a separate portal. The moment someone joins, Core treatment plans, sessions and checkout reflect their coverage, and Lumina handles recurring collection, with failed payments retried and flagged rather than silently lost.

Enrol from the patient record
Join, pause or end membership in one place. Allowance balances follow the patient across visits.
Recurring collection, reconciled
Monthly payments Lumina collects land against the right member, plan and period automatically.
Lapses become work, not surprises
A failed payment can raise a task with an owner, and pause benefits until it is resolved.
lumina Admin Members · Maple Care
142 activeRM
Collection · June

Members

Export
JO
Jordan Okafor
adult · member since Mar 2025
Collected£18.50
PN
Priya Nair
adult · member since Nov 2024
Collected£18.50
TD
Tom Davies
adult · card declined, retry on Friday
Retrying£18.50
EM
Ella Morgan
child · enrolment starts 1 Jul
Starts 1 Jul£8.25
138 of 142 collected · 97%
Lumina Portal

Members manage their plan from the Portal.

No mystery membership. In Lumina Portal, members see exactly what their plan includes, what they have used, what is left of each allowance and every payment they have made. When a card expires, they fix it themselves, without a phone call to reception.

See what is covered
Inclusions, discounts and allowance balances in plain English, kept current by what actually happened in Core.
Payments without the phone call
Every collection on record. Members update their card or settle a missed payment from home.
Costs are never a surprise
Estimates and checkout in the Portal show member pricing, so the bill matches what the plan promised.
lumina Portal My plan
EM
Your Maple Care plan
Adult plan · £18.50 a month · member since 2024
Left this year
1 exam · 1 hygiene visit
Plan year renews 1 March 2027
Book a covered visitSee full coverage
Payments
June · £18.50 Collected
May · £18.50 Collected
Visa ·· 4242 Update card
Two exams a year
1 used · your next exam is covered
Two hygiene visits a year
1 used · further visits 20% off
20% off restorative and cosmetic
applied automatically when you pay
Connected by design

Membership is not a separate system.

Keep the plan revenue in the practice.

Plans and membership are part of Lumina Admin, connected to Core billing and Portal payments.