Cookie Policy
Effective Date: February 2026
1. Introduction
Lumina Dental Ltd ("Lumina", "we", "us", or "our"), a company registered in England and Wales under company number 16067035, operates the luminadental.co.uk website and the Lumina platform, which includes core.luminadental.co.uk, admin.luminadental.co.uk, and portal.luminadental.co.uk (collectively, the "Service").
This Cookie Policy explains what cookies are, how we use them on our website and platform, and your choices regarding them.
Our use of cookies is governed by the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They serve various purposes, including keeping you logged in, remembering your preferences, and helping us understand how you use our services.
3. Types of Cookies We Use
The table below summarises the categories of cookies we use across our website and platform:
| Category | Cookie Name (example) | Purpose | Duration | Required? |
|---|---|---|---|---|
| Strictly Necessary | Session cookies, CSRF tokens, authentication tokens | Essential for the Service to function. These enable login, session management, and security features. | Session / varies | Yes (cannot be disabled) |
| Functional | User preferences, language, display settings | Remember your settings and preferences to improve your experience. | Up to 1 year | No (can be disabled) |
| Analytics | Usage metrics, page views, feature adoption | Help us understand how the Service is used so we can improve it. Analytics data is collected in aggregated form. | Up to 13 months | No (can be disabled) |
4. Cookies Set by Third Parties
In addition to our own cookies, certain third-party services may set cookies on your device when you use the Service:
- Stripe: Sets cookies for payment processing and fraud prevention when you interact with payment forms. These cookies are governed by Stripe's privacy policy.
- AWS Cognito: Uses cookies or similar local storage mechanisms for authentication and session management. These are strictly necessary for the operation of the Service.
5. How to Manage Cookies
Strictly necessary cookies cannot be disabled, as the Service will not function without them. These cookies are essential for authentication, session management, and security.
You can control functional and analytics cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually or in bulk
- Block third-party cookies or all cookies from specific websites
- Configure your browser to notify you when a cookie is set
For instructions on managing cookies in your specific browser, please consult your browser's help documentation or settings menu.
Please note that disabling certain cookies may affect your experience of the Service. For example, disabling functional cookies means your preferences and display settings will not be remembered between sessions.
6. Do Not Track
We do not currently respond to browser Do Not Track (DNT) signals. To manage non-essential cookies, please use the cookie controls described in Section 5 or your browser's privacy settings.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated effective date.
8. Contact
If you have any questions about our use of cookies, please contact us:
This Cookie Policy was last updated in February 2026.