One platform · three surfaces

Different views. Same practice reality.

Lumina is split into focused applications because different people do different work. Clinicians and reception run the day in Core. Owners and managers control the business in Admin. Patients understand and act through the Portal. None of it is a separate system.

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Lumina Core
Runs the clinical and reception day

Diary, day list, booking requests, patients, charting, exams, medical history, care plans, labs, referrals, payments and tasks.

  • A live day list, not a static calendar
  • Structured clinical records, not free text
  • Clinical readiness before the first patient
Explore Core
Lumina Admin
Controls the business

Organisation setup, staff and rota, pricing, fee schedules, plans, compliance, analytics, equipment, integrations and security.

  • Set it once, see it everywhere
  • Pricing as a live commercial system
  • One practice or a whole group
Explore Admin
Lumina Portal
Brings patients into the journey

Exam reports, bookings, requests, payments, deposits, medical history, consent, feedback and self-service updates. Mobile-first, passwordless.

  • Accounts exist automatically from Core
  • Reports patients actually understand
  • Every action flows back to the practice
Explore Portal
Lumina Dental One Lumina platform
One login One patient record One schedule One pricing model One security model One audit trail
A patient is registered once. A price is set once. A rota is changed once. Then Core, Admin and the Portal all act on it, immediately.
No syncing between products. No re-keying. No gaps for work to fall into.
Connected workflows

Watch work move through the platform.

These are not integrations between products. Each step below is the same record, seen from a different surface.

PortalCoreAdmin

The booking request loop

Patients get 24/7 digital access. The practice keeps control of the diary. Admin rota and opening hours decide what can ever be offered.

Portal
Patient requests care
Preferences, availability and notes, from their phone.
Core
Request lands for review
A managed inbox, not a stranger in the diary.
Admin
Rules shape the options
Rota, opening hours and deposit policy apply automatically.
Core
Staff confirm the right slot
Booking AI suggests times that make clinical and diary sense.
Portal
Patient sees it confirmed
Status, preparation tasks and any deposit due.
CorePortal

The exam report loop

A structured exam in Core becomes a report a patient can actually understand, only after the clinician approves what is shared.

Core
Clinician completes the exam
Structured assessment, charting, BPE, images.
Core
LuminaScribe drafts summaries
One for the record, one in patient language. Both editable.
Core
Dentist approves what is shared
Nothing reaches the patient without sign-off.
Portal
Report is ready at home
Findings, X-rays, Lumina Grade, costs and next steps.
Portal
Patient acts on it
Books recommended care, pays a deposit, asks a question.
AdminCorePortal

The money loop

The money follows the clinical workflow. Pricing is defined once in Admin and explains itself all the way to the patient's receipt.

Admin
Fee schedule is defined
Price, minimum, recommended, cost and margin per clinical action.
Core
Treatment is planned
Sessions and care plans price themselves from the live schedule.
Core
Session completes
Invoice generated, reception already knows what is owed and why.
Portal
Patient pays from home
Balance or deposit by card, tied to the treatment it relates to.
Admin
Performance is analysed
Revenue, margin and price variance, reconciled automatically.
AdminCoreTo Do

The signal-to-action loop

Lumina is not just a system of record. When the data shows a problem, someone owns fixing it.

Signal
Something needs attention
A recall breach, failed claim, low stock, unsigned consent, lab delay.
Admin
Policy decides what happens
Thresholds and rules you control, not hard-coded behaviour.
To Do
A task is created and owned
Assigned to a person or role, with a due date and notifications.
Core
The workflow adapts
Warnings at booking, deposits required, prompts before treatment.
Admin
The loop is measured
Evidence and audit trail of what was caught and closed.
Shared foundation

Built as one system, because it is one system.

Everything that should only exist once, exists once.

One login, every surface

Staff sign in once and move between Core and Admin through the Launchpad. Patients log in passwordlessly with an email or phone code.

Role-specific access

Owner-level controls stay out of the clinical workspace. Receptionists, nurses, clinicians and managers each see what their role needs.

One audit trail

Medical history versions, consent signatures, price changes, incidents and admin activity are recorded where they happen, once.

UK cloud on AWS

UK data residency, GDPR and UK DPA alignment, encryption in transit and at rest, per-practice isolation.

With the team everywhere

A real iOS and Android app for the practice team: alerts, tasks, emergency notifications and practice activity away from the desk.

Security as a feature

MFA, role-based permissions and audit logs are managed in Admin, not bolted on. Read about security.

See the connected platform behind Lumina.

From the first booking request to the final payment, one system keeps the practice connected.

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